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Individual » Energy Assistance Programs » The Home Energy Assistance Program

Summer Crisis Program

For Additional Information:

Call HEAP toll-free at (800) 282-0880 during regular business hours (7:00 a.m. to 5:00 p.m.) Monday through Friday.

For the hearing-impaired with a telecommunication device for the deaf (TTD), call toll-free number (800) 686-1557 or in Franklin County, call (614) 752-8808.

The Home Energy Assistance Summer Crisis Program provides a one-time benefit to eligible Ohioans with cooling assistance during the summer months. The program assists in the payment of an electric bill, and/or provides an air conditioner or up to two fans to a household. The program runs from July 1, 2014 to August 31, 2014.

Who is Eligible for the Summer Crisis Program?

Ohioans with a household income at or below 175 percent of the federal poverty guidelines and have a member of the household who is at least 60 years old or can provide physician documentation that cooling assistance is needed for a household member's health. For 2014 the income levels are:

Size of Family unitily Unit Poverty Income Guidelines at 175% of Poverty Level
1 $20,422.50
2 $27,527.50
3 $34,632.50
4 $41,737.50
5 $48,842.50
6 $55,947.50
7 $63,052.50
8 $70,157.50

*For Family Units With More Than Eight (8) Members Add $7,105 For Each Member

How do I apply for the Summer Crisis Program?

Applicants must apply in-person at their local HEAP agency. To find your local agency visit:

What do I need to include with my application:

You will need to include proof of income for the past 12 months and a copy of your recent utility bill.

How often can I apply for a HEAP Summer Crisis benefit?

You can apply for assistance through the HEAP Summer Crisis Program once a year.

What if I live in Federally Subsidized Housing?

Families who live in federally subsidized housing are not eligible unless the electric bill is in their name or they have verification that they are responsible for portion of the electric bill.

How do you define household income?

Household income is defined as the total annual gross income before taxes (minus exclusions) of all household members, except earned income of dependent minors under 18 years of age.

All income and allowed exclusions must be documented for household members 18 years of age and older regardless of relationship to the primary applicant. Heads of households and spouses may never be considered minors.

Gross household income includes wages, interest, dividends, annuities, and pensions.

Active Military Pay (Basic pay)

Adoption Assistance



Black Lung

Capital Gains - Proceeds from sale of property, home and stock

Cash Withdraws from Individual Retirement Accounts (IRA)

Child Support Received

Company Disability and Black Lung

Disability Assistance (DA)

Estate and Trust Settlements - minus attorney fees

Farm Income

Garnisheed Wages, including Bankruptcy/Chapter 13

Monetary Assistance

Grants/Training Stipends – living expenses only

Immigrant Relocation Allowance

Interest earned from Savings Accounts

Lump Sum Distribution

Odd Jobs

Pensions - Government/Veterans/Private Industry

Rental Income


Social Security, Supplemental Security Income (SSI) Social Security Disability (SSDI)

Strike Benefits

Temporary Assistance to Needy Families (TANF)

Unearned income paid to or on the behalf of minors

Unemployment Benefits

Utility Allowances (as discretionary income)


Workers' Compensation

Agent Orange Compensation/Benefit

Assets from bank withdrawals

Attorney's fees for Estate & Trust Settlements

Child Support Paid*

FEMA Cash Payments

Food Stamps/Cash Payment for food stamps

Funds/training stipends designated for specific purposes (i.e., educational Grants/Training stipends for tuition and/or books only-not living expenses)*

Handicapped Income - self-sufficiency programs (example: work expenses for the blind)

Health Insurance Premiums (dental, vision, health and supplemental insurance)*

Income earned by dependent minors less than 18 years of age

Loans from individuals or institutions requiring repayment of either principle or principal and interest*

Medicare Payments

Military Allowances for Subsistence, Housing, Family Separation, etc.*

Prevention, Retention, & Contingency (PRC) - assistance to attempt to divert families from long term financial dependency

Stipend for Foster Care

Tax refunds and rebates

Title III Disaster Relief Emergency Assistance Program (DREAP)

Title V Wages/Senior Community Employment Programs (SCEP) - Older Americans' Act (Public Law 100-175) Experience Works (formerly Green Thumb), Foster Grandparents Program, Mature Services

Transportation Allowances (i.e., Workforce Investment Act (WIA), Job Training Partnership Act (JTPA), Workfare

Work Allowances (i.e., Learning Earning and Parenting [LEAP]

Volunteers in Service to America (Vista) or other AmeriCorps Stipends

* These exclusions require documentation.

I have applied for HEAP, but I may be disconnected from my utility service. Can I apply for Summer Crisis assistance?

This year, the program will provide assistance to customers of unregulated utilities, such as electric cooperatives and municipal utilities, with a disconnection notice and have a gross income at or below 175 percent of the federal poverty guidelines.

If I have applied for or received a HEAP benefit, am I eligible for Summer Crisis Assistance?

Yes, you can apply for Summer Crisis assistance if you have received or applied for a HEAP benefit. To be eligible you must be at or below 175 percent of the federal poverty level and have a member of the household who is at least 60 years old or provide physician documentation that cooling assistance is needed for a household member's health.